New, non-3G wireless home phone (IFWA-40) is not taking or sending any calls
I have wireless home phone, and was sent the new IFWA-40 to replace the old 3G unit. That's fine. Technology moves on. So I set it up and hooked up the cordless phones. They all get a lovely dial tone. So far, so good.
The trouble arises when we try to make a call or someone tries to call us. From our end, "the call [we] are attempting to place is not allowed from this line." Incoming callers are told that we "have a voicemail box that has not been set up yet." (I believe this to be untrue; I set the IFWA-40 to answer calls, although there was no instruction explicity stating messages would be taken.)
I have tried all the troubleshooting, and my account has not been suspended. I have googled and googled, and nobody has the answer to this problem.
We need this line due to reasons. Anyone got any ideas? If so, thanks very much in advance.