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IChapman258's profile

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Wednesday, July 13th, 2022 11:29 PM

Netgear Nighthawk M1100 (Netgear branded, not ATT branded) won't connect to ATT

I purchased at Netgear Nighthawk M1100 (Netgear branded, not ATT branded) from Amazon. Got a 5g sim from ATT and it won't work. It states "your data connection is disconnected." I've checked all APN settings and tried multiple ones. Does this type of hotspot work anymore?

Community Support


221.3K Messages

1 year ago

Hello IChapman258, we're here to help get your hotspot device working.


These devices will still work on the AT&T network after the 3G shutdown. Try using these troubleshooting steps to help with your mobile hotspot device connection.


Let us know if this helps, and thank you for reaching out to the AT&T Community Forums.


Jeff, AT&T Community Specialist


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