Troubleshoot your device issues
glowranger's profile

Contributor

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3 Messages

Monday, March 20th, 2017 7:54 AM

Need puk code bb priv


We’ve approved your request to unlock your device. Here are the instructions to complete your unlock:

The unlock code is *****

  • "

    1. Power off the device and remove the AT&T SIM card.

    2. Insert card from another wireless carrier.

    3. Power on the device.

    4. The device will prompt for the unlock code.

    5. Enter the unlock code.

    "
IMEI Number *****
Request Date/Time 03-10-2017 17:58:39 PM
Request Number [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]
Current Status Approved
 
 
 
but phone request puk code
plz provide me puk code
kdfederer

ACE - Expert

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12.8K Messages

6 years ago

PUK code is available on your online account or by calling AT&T customer service.

Contributor

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3 Messages

6 years ago

im not att customer and dont know first user.

anyway to obtain puk code?

kdfederer

ACE - Expert

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12.8K Messages

6 years ago

The PUK code is for the SIM card. If you are not using an AT&T SIM card, you do not need an AT&T PUK code. You need the PUK code for the company whose SIM card is in the phone.

 

Contributor

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3 Messages

6 years ago

its not sim puk, its network code blocked
kdfederer

ACE - Expert

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12.8K Messages

6 years ago

did the unlock code provided unlock your phone? if it did and your phone is blocked, it may be blacklisted (reported lost or stolen) and will never work.

If the unlock code provided did not unlock your phone, you can private message @ATTMobilityCare with your contact information and concern and they will assist you.

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