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Sat, Dec 7, 2019 7:36 AM

Need Network sim lock pin

I am trying to use my tru connect service in this att phone I bought from someone online but whe. I put my sims card in the AT&T phone it ask for a network aim unlock pin. How can i get this. Everyone i ask tells me i need to contact att prepaid customer service.


Accepted Solution

Brand User

Community Support


133.6K Messages

10 months ago

Hello @Sandyakers1995,


We'd be more than happy to take a closer look into your concerns. Are you referring to the unlock code that's needed to Unlock your device and begin using your AT&T cell phone with a different carrier, or the PUK (PIN Unlock Key) code that's needed to unlock your SIM card? Please let us know. We look forward to hearing back from you.


Sean, AT&T Community Specialist

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New Member


1 Message

2 months ago

Same issue I need msl code or network unlock pin 


New Member


78.1K Messages

2 months ago

So read the answer above! 

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