Contributor
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3 Messages
Need help please. Huawei H1611 got blocked
I need help guys my phone Huawei H1611 got blocked. I was trying to unlock the sim so I provided my unit's IMEI number at www.att.com/deviceunlock. Then used the unlock code they provided. However, my phone kept replying unlock unsuccessful. I did not know that after a few unsuccessful tries, my phone will be blocked. Now, everytime I insert a different sim, it is requesting for an unblock code. I need assistance please.
formerlyknownas
ACE - Sage
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117K Messages
7 years ago
Your phone isn't "blocked". But it is permanently locked to ATT.
There is no solution. You can sell it as permanently locked to ATT or use it on Att or Cricket.
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dregz12345
Contributor
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3 Messages
7 years ago
Hi lizdance40, I have 2 of these phones the other one is for my sister. I have used the unlocked code provided by AT&T for her phone's particular IMEI number and it worked. She can now use her sim from a different provider on her phone but mine is requesting for the unblock code. I don't know why the unlock code for my phone didn't work. 😞
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formerlyknownas
ACE - Sage
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117K Messages
7 years ago
Sorry, no clue why one would work and the other not.
If you got two unlock codes, specifically for each phone they should work. If you try to many times a phone is permanently locked to ATT.
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dregz12345
Contributor
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3 Messages
7 years ago
Oh no, there must be a way. If not, it won't be asking for an unblock code. I have no idea where to ask for or how to get the unblock code for my phone.
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Judyannong
Tutor
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4 Messages
7 years ago
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formerlyknownas
ACE - Sage
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117K Messages
7 years ago
@Judyannong
With what?
This is not Chat. Please provide a detailed description of the problem.
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Judyannong
Tutor
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4 Messages
7 years ago
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parags
Tutor
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5 Messages
5 years ago
@dregz12345, could you able to recover your phone?
I have the same error on my Huawei 1611 ATT go phone. I got the phone unlocked from ATT, later switched to H2O Wireless and it worked smoothly.
This year I switched to Simple Mobile and after inserting new sim I was presented an option to key in NCK code. I have the new sim code and entered it which did not work. After multiple attempts phone is blocked.
If I insert the old H2O sim card I still get same message to 'Enter Unblock code'. I'm not sure if it is an issue with sim cards as I have PUK code and SIM code for both sims.
I also have Phone Unlock Code, that is also not working.
Can some one help me please?
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parags
Tutor
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5 Messages
3 years ago
I spoke with ATT customer care and they could not offer any help. Tried to contact Manufacturer but they did not revert back. So no success.
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