Teacher
•
14 Messages
My go phone account was stolen and you'll ignored me
In 2014 i had a go phone account and my ex husband and sister took my sim out and cancelled my services i got it back i called you and made a report and my information on that phone they used and they stole my identity theft so because of youll i have been having trouble getting internet services and there services in my information i never had
formerlyknownas
ACE - Sage
•
107.3K Messages
5 years ago
Go phone services have no credit infomation on the account, so they didn’t get it from ATT
0
0
Survivor73
Teacher
•
14 Messages
5 years ago
I got it om an AT&T
store in city i lived and they got my information Ifiled a police report on identity theft
0
0
formerlyknownas
ACE - Sage
•
107.3K Messages
5 years ago
@Survivor73
Second post as muddy as the first...
This is NOT ATT. It’s a public, customer populated forum.
If you lost a device without a screen lock, without wiping it, or let someone have access to a device with your personal information on it, that it entirely a USER issue. No carrier can secure device content, only the device OWNER can do that.
All smartphones have “lost mode” which can lock, locate or erase it. This is a user function, not a carrier service.
0