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New Member

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3 Messages

Tue, Apr 7, 2020 3:44 PM

Closed

Missing address book backup

I just bought a new Samsung phone and ran through the backup stuff that it would do. I guess my old HTC Desire Eye was too old for any of the transfer software to work but I figured when I restored my address book it worked. It did not and the Desire Eye has geen factory reset. That phone was set up to back up to AT&T but it appears that's no longer a thing? Is my address book of 20 years gone? If not, how do I recover it. The new phone's only restore option is my Google Account which has nothing in the address book.

spoom2

ACE - Master

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13.7K Messages

2 y ago

This isn't a home phone issue, moving to the wireless forum.

New Member

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3 Messages

2 y ago

OK, so anyone got any advice? I think I have the phone before last still so could get a partial phonebook off that but will loose at least 5 years of contacts.

New Member

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3 Messages

Anyone?

spoom2

ACE - Master

 • 

13.7K Messages

1 m ago

removed spam post, closing to further posting. 

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