AT&T Community Forums

"Maps" not working properly after 10.3.2.440 update.

I rec'd my 10.3.2.440 update Sunday night. Everything seems to be working except Maps. Maps will open, but I get a message on screen like, "Content Unavailable. My Places content is currently unavailable."

The map opens, and finds my present position, but I can't search for addresses, stores, or anything else. If I manually type in an address, it may find it, but it won't calculate directions.

Any help would be appreciated!

D Wells

Responses

ATTMobilityCare

Community Support

•

15.2K Messages

8 years ago

Hi there! @Dwells2009

Thanks for posting your concerns. I’m sorry to hear you’ve had issues with the Maps app.

I’d recommend trying a soft reset by pulling the battery from the phone for 2-3 minutes.

If this does not clear the issue, you will want to back up your data and factory reset the phone.

For steps to factory reset your phone, please go to http://www.att.com/devicehowto/ and select the make and model of your phone. Once you have done this, locate Troubleshooting in the left column and select the + symbol then click on Reset Device for full back up and reset instructions.

Hope this helps!

Charise

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