Skip to main content
AT&T Community Forums

Contributor

 • 

1 Message

Sun, Jun 3, 2012 6:03 AM

Lumia 900 GPS failure

Hi Lumia users,

 

I posted the following message to Nokia Support when my Lumia 900 started giving me wrong locations. Since then a ATT retails store gave me a new SIM and that fixed the problem for a few weeks. It's started to happen again. 

 

http://discussions.europe.nokia.com/t5/Maps-Navigation-and-GPS/Lumia-900-GPS-fails-when-battery-is-50-or-below/td-p/1396825

 

Any anyone else experienced similar issue? The gist is that the Lumia GPS puts me in Ohia or Georgia sometimes, but I'm in San Francisco! 

 

Thanks.

 

 

 

Responses

Accepted Solution

Official Solution

chrislynch06

Mentor

 • 

40 Messages

8 years ago

I received word earlier this evening from NokiaCareUS's Twitter team that the GPS issue has been resolved:

 

@NokiaCareUS: @ChrisJLynch06 @ATT_Jam Yes, it has been resolved. Recommend restarting the device to ensure it's fixed. ^LC

Accepted Solution

Official Solution

jamileh

Former Community Manager

 • 

5.2K Messages

8 years ago

Thanks for following up Chris!

 

If you'd like additional information or are still having issues after restarting your device, please contact Nokia directly. You can follow them on Twitter @NokiaCareUS. 

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Scholar

 • 

119 Messages

8 years ago

Did you try the diagnostic test? Press ##634# on your keypad and run all tests check the bing search can find you or Nokia drive

Scholar

 • 

67 Messages

8 years ago

I live in NYC and my Lumia 900 does not have any gps problems. Try returning your phone or contact http://twitter.com/#!/NokiaCareUS

Tutor

 • 

4 Messages

8 years ago

I just received a HTC Titan 2 last week and i live in California, but the HTC Hub Weather app and the Bing Maps app are showing my location as Akron, OH.  Sometimes it'll give my correct location but for the most part it shows as Akron, OH. 

 

I called ATT and they referred me to HTC, the rep at HTC claims it's a known issue for some Titan 2's and they are working on a fix.  Does anyone else have problems with the GPS on the HTC Titan 2?  I've searched Google and can't find anyone else talking about this issue? 

Contributor

 • 

2 Messages

8 years ago

This problem might not be specific to the Titan 2.  Some Lumia 900 users have reported the same thing.  See:

 

http://discussions.nokia.com/t5/Nokia-with-Windows-Phone/Lumia-900-GPS-bug/td-p/1407967/page/2

 

Mentor

 • 

40 Messages

8 years ago

Yep, same here.  What is going on?!?!

Mentor

 • 

40 Messages

8 years ago

I live in California, and have two Lumia's saying they are in Akron, OH.  This is frustrating, as I use a lot of location-capable apps, and if the device isn't reporting the location correctly, they are completely useless.

Mentor

 • 

40 Messages

8 years ago

There is no GPS option in Diagnostics, only the Compass.  So trying to go through the Diag app doesn't help, nor test GPS/aGPS.

Contributor

 • 

2 Messages

8 years ago

Just got the Titan 2 as well. Same issue, I'm in ca and shows Akron oh. Any update or solution you may have?

Tutor

 • 

4 Messages

8 years ago

I wish I had a solution, but Att is just sending me a replacement.  It sounds like a network or software problem so I'm not sure if the phone is the problem.  I'll report how my new phone works tomorrow.

Tutor

 • 

4 Messages

8 years ago

I have the exact same issue with my Titan 2, apps that use gps show my location as Akron, OH (I'm in California)  .  I called ATT and htc and they suggested I get a replacement.  My replacement should be coming tomorrow and I'll let you guys know if there is any difference.

Contributor

 • 

1 Message

8 years ago

The problem is 100% connected with LTE, ATT haven't updated the database that is used by A-GPS for LTE phones after they launced new datacenters in Akron OH and other places. This problem is for every LTE phone, maybe some Android phones uses Google DB that is free from this problem. A temporal solution is to disable LTE: 
http://www.nok4us.com/2012/04/how-to-toggle-lte-onoff-on-your-nokia.html

 

jamileh

Former Community Manager

 • 

5.2K Messages

8 years ago


@maurobecerra wrote:
Just got the Titan 2 as well. Same issue, I'm in ca and shows Akron oh. Any update or solution you may have?

 


@chrislynch06 wrote:

Yep, same here.  What is going on?!?!


 While I'm not sure what might be causing this issue, I'd like to help get it resolved. Will you both please send me a private message with your name, account number, phone number and the best time to contact you?


@reckoner79 wrote:

I wish I had a solution, but Att is just sending me a replacement.  It sounds like a network or software problem so I'm not sure if the phone is the problem.  I'll report how my new phone works tomorrow.


 Definitely let us know if the issue is resolved with a replacement phone! Thanks! 🙂




To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Scholar

 • 

119 Messages

8 years ago

I just rebooted and now mine is showing Chicago insteaad of Ohio

Get started...

Ask a new question