Ask a question
Thu, Oct 8, 2015 7:36 PM
I have wi-fi and internet on phoneA game that prevously played was played using wi-fi now trying to play it states no internet or wi-fi service
5 years ago
If I read your post correctly, it sounds like you’re having an issue with a 3rd party app not connecting to any sort of data connection, either wifi or the AT&T data network.
If that is the case have you had a chance to check if there are any updates for that app?
You can try to uninstall the app from the device and reinstall it. If those actions do not work, I would suggest to contact the app developer, to get further assistance.
AT&T Customer CareNeed help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.For additional support, please visit us at our AT&T services hub.Follow us on: Twitter @ATTHelp and @DIRECTVService