New Member
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1 Message
lumia 640 xl stopped working
my lumia 640 xl has stopped working , it is on and receives calls but I can't get it to respond. Normally I would remove the battery but I can't on this phone. This is an ATT phone
New Member
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1 Message
my lumia 640 xl has stopped working , it is on and receives calls but I can't get it to respond. Normally I would remove the battery but I can't on this phone. This is an ATT phone
ATTHelp
Community Support
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231.3K Messages
4 years ago
Hello @histoman
Thank you for your patience as we are currently experiencing high volumes due to the COVID-19 crisis.
Have you tried out our personalized troubleshooting tool to see if there are any background settings that need to be refreshed?
For further assistance please let us know how long and what exactly you have been experiencing.
Ayla, AT&T Community Specialist
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
4 years ago
it could have died from age
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