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New Member

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3 Messages

Tue, Feb 25, 2020 6:52 AM

LG G8

Hello.

I bought a phone on ebay, but it turned out that he was lost or stolen.

Can I somehow find the owner of this phone, as far as I understand, he may need it.

Responses

Constructive

Employee

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7.4K Messages

a month ago

get your money back it will never work if blacklisted, only the original owner can get it off the list, at&t will not give you any account information for the original owner

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While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

@Constructive But this question wasn't about money.

If it's impossible to find out the owner can I send this phone to AT&T? Maybe the company will send it to owner?

I don't need my money back, I want help to some guy who lost this phone.

New Member

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3 Messages

@Constructive Sorry, could you answer on my previous comment?

Constructive

Employee

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7.4K Messages

you can take it to the police dept or return it or Toss it in a drawer. I’m here as a customer not as an employee. So a cannot comment in any official capacity

-------------------INCLUDED IN EACH POST FOR CLARIFICATION______
While AT&T employees do look at forum posts from time to time, we are here to represent the forum with our experiences as customers and do not represent AT&T in any official capacity with our responses and do so on our own time unpaid and off the clock. As employees we are not rewarded nor compensated to participate in these forums This forum is comprised of regular customers to communicate with other customers to offer advice and share experiences same as any other user Although there is a small team of customer care specialists that monitor the forums the sheer volume of posts are simply too many posts for these agents to respond to each one of them.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
sandblaster

ACE - Expert

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35.4K Messages

No, ATT won’t help you find the owner or return it to the owner.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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