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ABBY002's profile

New Member

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6 Messages

Monday, March 7th, 2022 6:42 PM

Is this just a simple error or something more sinister

someone’s sim cards were mailed to my home address. I’m not an AT&T customer

I received 3 sim cards to my address with another name on the package.  

Is this just a simple error or something more sinister?  How do I find out?

New Member

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6 Messages

2 years ago

I can’t get ANY HELP on chat because I don’t have an account

Former Employee

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32.9K Messages

2 years ago

most likely just a mistake, how sinister is it to get mail ? i get stuff in the mail weekly with my address and someone elses name. was it addressed to you?

New Member

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6 Messages

2 years ago

I guess you aren’t aware of scams using someone’s identity, funds, and addresses - - they pick up “their" packages from your mailbox or from your porch.   I contacted ATT to verify that my identity and/or credit was not used for this transaction.   Thanks for your helpfulness

Community Support

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232.8K Messages

2 years ago

Hi ABBY002!

 

If you're receiving mail with someone's name on it, we recommend not opening the mail. Learn more about guarding yourself against identity theft which highlights how to report suspected identity theft to the three major credit bureaus. We also recommend reaching out to our Fraud department for any additional questions you may have regarding any suspicious activities at 877.844.5584. 

 

We appreciate you reaching out to the AT&T Community Forums!

 

Rhoda, AT&T Community Specialist 

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