Is My LG Velvet 5G Phone (Model # LM-G900UM) Compatible With AT&T Network ?
I recently purchased a new lg velvet 5g phone, I currently use red pocket mobile as my mobile data provider. They sent me a new gsma sim card for my phone, this morning I had a chat session with customer service on their website. The agent I spoke with informed me that since I had been using a gsmt sim card in my previous phone that I would have to forfeit my remaining balance on that sim account and then basically start over again by purchasing the same data plan that I was on. I did that and received a confirmation of payment for the plan I just purchased. So far I still don't have active data service on my new phone. Has anyone else had the same or similar issue ?