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1 Message

Tuesday, July 7th, 2020 3:45 PM

Invalid Sim card

I bought a used unlocked iPhone from the back in 2016. I put my UK Sim card and it worked fine until I rest the phone yesterday. I've requested an unlock from AT&T saying the phone was reported lost or stolen. I am not sure what to do now. Any help?

Community Support

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231.5K Messages

4 years ago

Hello, @MrGoodier,

 

Thank you for reaching out. We'd love to help. While it usually takes two business days for an unlock request to be processed, it can take longer during seasonal uptics in unlock requests. If the request is approved, you should receive the unlock code within a few days.

 

Have a great week.

 

James, AT&T Community Specialist

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