Incorrect Information Error Message Trying to Unlock Phone
I am trying to sumbit a request to unlock my phone, but I keep getting a message that the info (first name, last name, email) is incorrect. If I try to the IMEI route, it will not let me push the "next" button. I am at a loss on what to do. I have tried several times and I know I meet the eligibility requirements. It is a prepaid iPhone 7+ I have been using since the day I got at&t three years ago. I oaid the whole cost of the phone upfront.