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deeess's profile

Tutor

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7 Messages

Thursday, November 7th, 2019 4:25 PM

I forgot my password on my kyocera DURA-XE(E4710)

I forgot my password on my kyocera DURA-XE. i am locked out of the phone and i cannot use it or get out my data/contacts. any way to reset the password?

Tutor

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7 Messages

3 years ago

Turning it on while the volume is pressed does nothing. it turns on as normal. on the verizon version (dura xv) that does work but not the at&t version (dura xe)

 

I'm surprised that at&t has no documentation regarding what to do in such a case.

Tutor

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7 Messages

3 years ago

So basically there is no way for the user to reset it?

This means that if someone loses his password it will cost him $29 + shipping to kyocera?

That is quite a headache for losing one's password. in the simmilar (almost the same) version by verizon (dura xv) the phone CAN be reset by the user by clicking PWR + VOL DOWN.

New Member

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1 Message

2 years ago

does it mean if forget your phone password of e4710 you'll no longer use it unless you buy another one, in short there is no hard reset for this model. sincerely this is not fair.

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