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K

New Member

 • 

5 Messages

Fri, Jan 21, 2022 1:30 PM

I bought LG-V350AWM(AT&T) from EBAY ..

This is unlocked phone and I installed USIM (KT of South Korea) .. Cell phone info. shows my phone no.

but it can not activate 4G LTE so I can not call and use internet ... I set APN according to my USIM company but it can not, too.

Should I return this ? Help me

Accepted Solution

Official Solution

sandblaster

ACE - Expert

 • 

57.4K Messages

4分前

Yeah, I would return it. The phone is probably locked to ATT. If so your Korean SIM card won’t work. ATT does not do customer support via email. There is no email address.

Accepted Solution

Official Solution

ATTHelp

Community Support

 • 

189.7K Messages

4分前

We do understand your concerns with your device that you purchased at EBAY, @kk2845jason.

 

At this time, we'd advise for you to follow up with the original owner of the device as the device may be locked unable to use on another network. 

 

We hope you're able to get all of your concerns resolved!

 

Lynn, AT&T Community Specialist

New Member

 • 

5 Messages

4分前

LG phone company staff said this may be from not fully paying the bill ..

Where can I find this problem ?  let me know at&t mail address .. with IMEI I wanna search this .. 

New Member

 • 

5 Messages

4分前

I have IMEI no. but I tried to unlock .. but ATT says "Oops! Looks like we're having network difficulties. Try again later. " page doesn t pass .. How can I unlock this phone ? or How can I know this is paid fully or not ? without ATT UNLOCK PORTAL, let me know how to unlock via ATT directly

(edited)

sandblaster

ACE - Expert

 • 

57.4K Messages

4分前

I presume you are in South Korea, the unlock portal regularly has issues with users from abroad. Either use a VPN to a US based network or get someone you know in the US to enter the unlock request for you.

New Member

 • 

5 Messages

4分前

thanks for rpl .. u said "ATT UNLOCK PORTAL REGULARY HAS ISSUES ".. 

this means not US country's user can not unlock via ATT PORTAL forever ?

or 2~3days later tray again ? I have none to do abroad 

w4rpl

Constructive

Employee

 • 

27.4K Messages

4分前

Uggh get a refund

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