Contributor
•
1 Message
Huawei asend xt says unblock code.. what does this mean? Not UNLOCK but Unblock
Huawei ascend c.f. prepaid at&t phone turns on and sAys unblock code.. I repeat UNBLOCK CODE NOT.UNBLOCK CODE.. WHST DOES IT ? Cause I can dismiss it and get right into the phone but still says emergency calls only? help
ATTHelp
Community Support
•
207.7K Messages
5 years ago
Good Wednesday afternoon @Breebree0809,
An unblock code message indicates the SIM card is protected by a numeric PIN code. If you do not remember creating a PIN for your SIM you will need a PUK code.
In order to provide a PUK code, I would need to access your account. As this involves account proprietary information, we will have to move this conversation to a less public venue. In the upper right you will find your forums inbox. Inside you will find a private message from me. Respond to this communication with the requested information and we will proceed from there.
Thank you for accessing the Community Forums, and have a wonderful week.
Anthony, AT&T Community Specialist
0
0
parags
Tutor
•
5 Messages
4 years ago
I have the same error on my Huawei 1611 ATT go phone. I got the phone unlocked from ATT and switched to H2O Wireless and it worked smoothly.
This year I switched to Simple Mobile and after inserting new sim I was presented an option to key in NCK code. I have the new sim code and entered it which did not work. After multiple attempts phone is blocked.
If I insert the old H2O sim card I still get same message to 'Enter Unblock code'. I'm not sure if it is an issue with sim cards as I have PUK code and SIM code for both sims.
I also have Phone Unlock Code, that is also not working.
Can some one help me please?
Thanks,
Parag
0
0