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Jr1985's profile

Contributor

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2 Messages

Sat, Aug 22, 2015 3:54 AM

How to view voice and text usage details

how do I look up numbers called and text on here

Accepted Solution

Official Solution

Community Support

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15.2K Messages

6 y ago

Hello there @Jr1985,

 

Thank you for posting your question on the AT&T Community Forum; I’d be happy to assist you! In order to view phone call and text message logs you will need a myAT&T online account.


To view your data usage:

  1. Go to Usage since last bill. If prompted, log in.
    • You will see an overview of your recent usage.
    • If you have multiple accounts, make sure that your wireless plan is selected next to the Billing & Usage header.
  2. To view usage details by device, select the view usage details link located under the member name.
  3. Text/Data usage details will display.
  4. Voice usage details will display using the same steps


Thanks!
Charise

Contributor

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1 Message

5 y ago

this does not work last month and all prior months i could see this information.  but as of about a week ago its gone i noticed i can pay 1.99 for detailed usage on a individual number on my line.  why should i have to pay now the usage tab dosent even show up anymore.  i asked a good friend of mine to log on her account and you can still see hers.  why is that>?

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