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Fri, Jan 20, 2017 9:38 PM

How to move photos on Pantech Breeze phone to laptop?

How to get 50 family photos off old cell phone and saved on USB/laptop?  Have been to 3 ATT stores without any help.  Is there a commercial vendor who can save my family photos?  Thank you very much.   Grieving Wisconsin Grandma




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Community Support


133.9K Messages

4 years ago



Thank you for posting this excellent question in our Community Forum. I know exactly how you feel when you need to retrieve photos of loved ones from an old phone. It will be my honor to assist you to get these photos on your computer!  


Have you tried to plug the phone into your computer via USB cable? When you plug the phone in a window should pop up asking what you want to do with the drive. There will be an option to open it as a folder. You want to look for a folder labeled as DCIM. This folder holds pictures saved in the phone, you should be able to copy and paste the pictures into a folder on your laptop.


Please let me know if this worked for you as I really want to resolve this for you!


Daniel, AT&T Community Specialist

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