Troubleshoot your device issues
MagpieMagoo's profile

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2 Messages

Tuesday, February 14th, 2023 6:26 PM

How to increase upspeeds on ATT Hot spot

I get excellent download speeds but I'm unable to use this for work (which is the purpose) because I can't consistently pull 3+mbps up for video conferences. 

How can I get a consistent upspeed? 

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Official Solution

Community Support

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229.6K Messages

1 year ago

Hello MagpieMagoo, we're here to help with your AT&T Hotspot speed.

 

As the ACE @formerlyknownas mentioned, your speed and general connectivity is determined by location. Speeds will be based on your area, type of device 4G or 5G, and times of day it's used (congestion).

 

During peak times, when more people are using the AT&T Wireless Network, speeds may decrease. This is normal as the more people use internet, the less bandwidth that is available.

 

For more information check out How AT&T Hotspots Work - Things to know from the AT&T Community.

 

Let us know if this helps.

 

Jeff, AT&T Community Specialist

ACE - Sage

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115.9K Messages

1 year ago

Your speed and general connectivity is determined by location. It's unlikely there's anything you can do to change. Installing home internet, or switching to a different service provider would be the best suggestion I can offer

New Member

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2 Messages

1 year ago

thanks for taking the time to respond.  There are zero other options at this time except moving or paying $600/month for an office in town.  oh, the joys of rural living - ha. 

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