New Member
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2 Messages
how to get IMEI number from an erased phone?
Cleaning my late husband's phone. AT&T guy had me erase the phone. Then he had me go to unlock the phone from the website. Now it wants the IMEI number from the phone which has been erased! How do I retrieve that number???
sandblaster
ACE - Expert
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64.7K Messages
3 years ago
Look in the phone settings.
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ATTHelp
Community Support
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231.5K Messages
3 years ago
Hello @Weezy,
We'd like to help you find the IMEI of your device.
Are you not able to see it under settings>General>About?
Also, is this a device that was purchased through AT&T on your wireless account?
Please let us know.
Jonye, AT&T Community Specialist
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Weezy
New Member
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2 Messages
3 years ago
the phone has been erased and I can not get to the settings.
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