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L

New Member

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4 Messages

Thu, Apr 8, 2021 5:18 PM

How Do To Forward Cell Number to Another Number when Cell Phone is Broken or No Power

How can I forward my cell phone if its dead or does not have power to an alternative number?  For example, with Verizon I can go online in the web portal to forward the cell phone number to another number.  

Note: This is critical when working in emergency management roles, situations where power is unavailable for extended time periods, etc.


Thank you for the assistance!

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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59.8K Messages

1 عام مضت

Unfortunately, ATT does not offer an online capability to forward, you must set up call forwarding from your line. Maybe customer support can do it but I just saw a response from ATTHelp the other day that said no so I honestly don’t know if customer support can do it or not.

New Member

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4 Messages

1 عام مضت

Another question, is if you call customer support when in the event that y our cell phone has no power, can a rep forward for you?

New Member

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4 Messages

1 عام مضت

I am hoping that customer support will take a moment to respond, thank you so much for your response!!

New Member

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4 Messages

1 عام مضت

So I called ATT customer support, waited on hold in excess of 30 minutes, explained that although I am a Verizon customer that I wanted to understand ATTs capabilities.   They seriously transferred me to Verizon customer service.  Ugh!

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