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arbyars's profile

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Wed, Apr 13, 2022 4:27 PM

How do I transfer pictures from ZTE Z222 to Windows 10 laptop?

How do I transfer pictures from ZTE Z222 to Windows 10 laptop?  This is not an Android phone. The USB Cable doe not work (I have tried 3 cables that work on other devices).  I can get it to connect to Bluetooth to the computer, but it does not transfer.  I do have the "Receive files via Bluetooth" on and it waits for the phone.  The phone no longer is connected to Cell system because it has been upgraded. 

Thank you for your help.

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Official Solution

ATTHelp

Community Support

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192K Messages

2 m ago

Let's help with transferring files from your ZTE Z222 over to your computer, arbyars!

 

Follow these steps to transfer media to & from your computer:

  • Insert the microUSB end of the microUSB cable into the microUSB port on the device.
  • Insert the USB end of the microUSB cable into an available USB port on the computer.
  • On the computer, click the Start icon.
  • Double-click Z222.
  • Navigate to the desired folder.
  • Drag and drop desired files to and from the device and computer.

Also, you can review the User Guide for additional support.

 

Come back and let us know if these steps help you transfer your files over to your computer.

 

Thank you for visiting the AT&T Community!

 

Jonye, AT&T Community Specialist

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