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New Member

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2 Messages

Monday, August 2nd, 2021 6:37 PM

how do I go about changing my ATT bundle billing and droping some services?

I currently have a bundle billing and want to drop land line and ipad services. I was appraised that this will minimally alter the monthly charges from my current ATT bill.  I am concerned that this may interrup services since I have had terrible problems in the past with ATT services customer supposrt.

ACE - Expert

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64.7K Messages

3 years ago

The only way to cancel any line is to call. Unfortunately, that will probably take multiple calls as your landline is a different account than the iPad, even if on the same bill. Not sure why you are concerned about disrupting service, only the lines cancelled should be effected.

New Member

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2 Messages

3 years ago

I had horrendous problems with ATT when I received my phone service was installed in my new home.  Apparently I was given a number that a previous customer had been assigned and failed to pay the bill.  I was charged and continued to be, even though I made multiple calls and spent literally hours on the phone. They actually cut off my service that was tied to my security.  It was a nightmare.  One misstep and it is hours to correct!

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