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how do I go about changing my ATT bundle billing and droping some services?
I currently have a bundle billing and want to drop land line and ipad services. I was appraised that this will minimally alter the monthly charges from my current ATT bill. I am concerned that this may interrup services since I have had terrible problems in the past with ATT services customer supposrt.
ACE - Expert
2 years ago
The only way to cancel any line is to call. Unfortunately, that will probably take multiple calls as your landline is a different account than the iPad, even if on the same bill. Not sure why you are concerned about disrupting service, only the lines cancelled should be effected.
2 years ago
I had horrendous problems with ATT when I received my phone service was installed in my new home. Apparently I was given a number that a previous customer had been assigned and failed to pay the bill. I was charged and continued to be, even though I made multiple calls and spent literally hours on the phone. They actually cut off my service that was tied to my security. It was a nightmare. One misstep and it is hours to correct!