How can I unlock my phone if I don't know anything but the IMEI?

Hello, @Inna. Thanks for reaching out to us about unlocking your device. At this time, we would like to speak with you in private to protect any sensitive informaiton acquired. Click the message icon in the upper right corner and reply!

We look forward to hearing from you!

TT, AT&T Community Specialist

I don't see the message icon

Thanks for responding back about the message icon. It should be in the upper right corner of the forums' page next to a bell icon!

Let us know if you still are unable to see it!

TT, AT&T Community Specialist

I will be very grateful if you help me unlock my phone!

Go to the unlock portal and choose the option non customer. Put in your imei