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232.3K Messages

Friday, November 27th, 2020 6:37 PM

How AT&T Hotspots Work - Things to know from the AT&T Community

AT&T offers a variety of hotspot options. With AT&T Unlimited plans, you can use your smartphone as a hotspot. If you prefer a mobile hotspot, a standalone device, check out AT&T’s Hotspots & more.

 

How does Wi-Fi work on a Hotspot?

Like your phone, a hotspot uses AT&T’s wireless network to bring the internet to you. All you have to do is sign into the hotspot using the network name and password. It is like signing into your home internet provider, like AT&T Internet. A hotspot plan, separate from your phone plan, is required. Check out your area on our AT&T Coverage Map to ensure you have coverage.

How does the hotspot work?

Hotspots use the mobile network to connect you to the internet. Traditional Home Internet uses copper and fiber lines to provide internet. Because hotspots use the mobility network, it adds a different layer of connectivity that may impact your experience. For example, the mobility network is more susceptible to interference and congestion compared to traditional home internet connections. This means your speeds may be fast during one part of the day and slow during other parts of the day, this is normal for the AT&T Mobile Network and hotspots. When you factor in the devices you are using, this can affect speeds even more. To get the most out of your hotspot, first, you must understand that speeds may slow down during peak times,s and on top of that, the hotspot environment plays a factor

 

What speeds can I get?

Speeds will based on your area, type of device 4G or 5G, and times of day it's used (congestion). During peak times, when more people are using the AT&T Wireless Network, speeds may decrease. This is normal as the more people use internet, the less bandwidth that is available.

 

Do I need a plan for the hotspot?

If you are using a standalone hotspot, a plan is required. It is separate from a plan you would use for your smartphone. Check them out now.  If you use your phone as the hotspot, then your existing plan can be used.

 

My phone has a hotspot, will that work?

If your phone has a hotspot option, you can subscribe to a plan that enables that feature. These plans are different from the traditional plan for standalone hotspots like the Nighthawk or AT&T Wireless Internet.

 

ChrisZ, AT&T Community Specialist 

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Official Solution

Community Support

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2.7K Messages

3 years ago

Moving your pictures, videos, numbers, and data does not have to be hard. Check the page above to learn how. 

ChrisZ, AT&T Community Specialist 

New Member

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1 Message

3 years ago

I have NO internet at my home, no Wi-Fi at my home and I just have a cheap cell phone with no capacity to get data, presently.  Can I get HotSpot thru AT&T in the Branson, MO area and will it enable me to simply work from my home without subscribing to SuddenLink or CenturyLink internet service; these entities are awful and I will never again pay them a dime as their service is non-existant.  If I want a HotSpot to work for my phone AND my computer at home...will I have to pay for two separate services?  PLEASE email your response to me: [email scrubbed]

Thanks so much...I LOVE AT&T!!

(edited)

Community Support

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232.3K Messages

3 years ago

Let's look into that for you, @JEMG!

 

We invite you to visit our AT&T Coverage Map to confirm if network coverage is available in your area. With the right plan, between 50GB and 100GB of data, you should be able to surf the net and handle work from home.

 

Simply visit AT&T Wireless data-only plans for more info and stop by AT&T Wireless Internet devices to get started. And although Wireless Internet can be added to your wireless account, it is billed separately. It's also possible to have the service as a standalone account.

 

Also, we want to advise that we can only reply to Community/forums threads through Community/forums.

 

Hope this helps!

 

Lar, AT&T Community Specialist

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