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What is happening with 3G?
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New Member

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2 Messages

Thu, Aug 6, 2020 5:25 PM

Homebase won't connect wirelessly to Surface

We have a device that won't connect to our homebase.  Someone suggested checking the firmware on the router to see if it's up to date.  The instructions on the bottom say to go to  http://att.homebase but that site is no longer valid.  Any ideas where to go for updates?

Constructive

Employee

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25.4K Messages

1 y ago

if every other device connects that would suggest theres something going on with your surface

New Member

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2 Messages

1 y ago

Thanks.  It's strange that it will connect at other locations (at the tech store where we took the Surface when we first noticed the problem), as well as at school and other people's homes.  Just won't work with ours.

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