Hello there, tcdickey. Let's look into what the reset button does on your hotspot device.
A hotspot reset will reset both your Wi-Fi network name and your Wi-Fi password to factory default settings which are the settings your hotspot arrived with before you made any changes. Here's a description of a reset for the Netgear Nighthawk that is among our selection of hotspot routers.
If you have an AT&T hotspot router it's possible to obtain more details when you visit AT&T Device Support center. After selecting your device's make and model, choose Troubleshooting followed by Reset Device to learn about the various soft, factory, and alternate master reset of your device.
Reach back out to us and let us know how this goes and what trend is occurring on your device that is requiring you to reset your device. We want to provide support.
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ATTHelp
Community Support
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221.2K Messages
4 months ago
Hello there, tcdickey. Let's look into what the reset button does on your hotspot device.
A hotspot reset will reset both your Wi-Fi network name and your Wi-Fi password to factory default settings which are the settings your hotspot arrived with before you made any changes. Here's a description of a reset for the Netgear Nighthawk that is among our selection of hotspot routers.
If you have an AT&T hotspot router it's possible to obtain more details when you visit AT&T Device Support center. After selecting your device's make and model, choose Troubleshooting followed by Reset Device to learn about the various soft, factory, and alternate master reset of your device.
Reach back out to us and let us know how this goes and what trend is occurring on your device that is requiring you to reset your device. We want to provide support.
Lar, AT&T Community Specialist
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