Free Cell Phone Booster to replace 3g microcell
In March, I tried to follow the instructions in an email I received from ATT to accept my new cell phone booster(s) [I have two]. I followed the instructions, succeeded in the authentication to my phone, and then I received a message “something went wrong” call us at a number. I tried this two additional times on subsequent days with the same result.
In March, following the instructions in the error message I called att at the number provided to try to get my booster ordered. The first time I was told that there was a problem with the web site that would be cleared in a couple of days. It wasn’t.
The second time I tried, I failed again, I called, I was told the same thing, that the website was having problems and the error would be cleared in a couple of days. Again, it was not cleared.
The third time I called, I was told that ATT was out of boosters and that is why the web site was not working. I was told my account would be annotated with the fact that I was responding before the March deadline and that I would receive my boosters when they became available. I have not received anything.
Since then, I have moved to Texas. Today, I tried once again to use the web link below and found out that it is no longer working???
In March, I also replied to the original email describing this series of events. The email was apparently ignored. I never heard anything.
I would appreciate it very much if someone at ATT would cut through whatever red tape is left and send me my promised boosters.
I would also appreciate an acknowledgement from a real person that you have heard and understood my concerns.
Thank you in advance,