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Ford F150 Hotspot not working
I have a 2022 F 150. Went to att using ford pass app and app does not recognized VIn number. Took vehicle to dealership. They say att problem. Took it to Att and they say ford problem. Called customer service for att car connect x 4 and all they say is vehicle vin is not showing in system and that ford has not sent paper work over and that was 2 months ago . I called ford. Gave them vin to make sure it would pull up in ford system. All good.
Someone please provided some help besides a number to customer service.
10 months ago
Hi there @fulrob, let's shed some light on your hotspot not working for your F150.
In order to activate your account at the AT&T Connected Car portal: www.att.com/ford
Refer to the Ford Dashboard Instructions as a guide to walk through the connection process.
We hope this information helps out. Thank you for reaching out to the AT&T Community Forums.
Ashley, AT&T Community Specialist