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Y8C's profile

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3 Messages

Thu, Jul 28, 2022 11:06 PM

Ewon device will not connect to internet

We have an Ewon Flexy 201/205 that will not connect to the internet. It requires 4G, I believe it uses PPP and works fine with a T-Mobile sim straight out of a phone but not with two different AT&T sims. All three sims work in an AT&T mobile phone but not in the EWON. Pretty sure it is something in the AT&T network that is blocking the connection, or a setting that we need to get AT&T to make but have run out of ideas/options.

The Ewon is a commercial modem used inside an electrical cabinet.

Any ideas appreciated. Thx.

ACE - Sage

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101.8K Messages

4 months ago

Att 3g shut off has excluded many devices.  Likely yours is not included in At&t permitted devices. 

https://www.att.com/buy/byod/identify?devicetype=phone

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