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1 Message

Thu, Feb 27, 2020 12:13 AM

Error code SIM MM2 not provisioned

i was network unlocking my phone and didnt do it correctly and locked up the sim card o network on my phone mm2 sim not provisioned error code is being read. how can i fx this its affecting my network.

Responses

Brand User
ATTHelp

Administrator

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112.9K Messages

a month ago

Hello @mooremelons3,

 

We'd be more than happy to take a closer look into this issue that you're experiencing with your cell phone.

 

We'll need some more details in order for us to better assist you:

 

  • When you say that you were network unlocking your cell phone but didn't do it correctly, what specific steps did you take to do this?
  • Were you attempting to unlock your cell phone from the AT&T network, or was this device originally on a different carrier's network and you were trying to use it with AT&T?
  • Did you get your SIM card from AT&T, or different wireless carrier?

Please let us know.

 

We'll be patiently awaiting your response.

 

Sean, AT&T Community Specialist

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