Troubleshoot your device issues
ericellison's profile

Contributor

 • 

3 Messages

Sunday, July 2nd, 2017 8:23 PM

Email on LG 470 Phone

I use Gmail.  The LG 470 phone does not receive emails or login fails.  I am using instructions from gmail for POP3 or IMAP.  https://support.google.com/mail/answer/7126229?visit_id=1-636346216090229120-2357007287&hl=en&rd=1

 

LG 470 Edit Account

 

Account Name

E-mail Address

Password

Login ID

My Name

Mailbox Type (POP3 or IMAP)

Delete from Server (On or Off)

Download Options (Header or All)

Outgoing Mail Server 

SMTP Port Number 

SMTP SSL (On or Off) : Off SMTP Port Number 25, On SMTP Port Number 465

Incoming Mail Server 

Incoming Server Port 

Incoming SSL (On or Off) : On Incoming Server Port 995, Off Incoming Server Port 110

SMTP Authentication (On or Off)

SMTP User Name

SMTP Password

Access Point (ATT WAP)

 

 

Contributor

 • 

3 Messages

6 years ago

Is there anyone in support that can help with this issue?

ATTHelp

Community Support

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210.5K Messages

6 years ago

Hello @ericellison,
 
Thank you for reaching out to us on the Community Forums! I am sorry to hear you are not receiving emails and getting a login fail error. I would love to assist you with this!
 
We have a great resource to assist with setting up your email account. Please visit our Device Support Page. Select your make and model > Tutorials > Email & Messaging > Set Up Personal Email.
 
If this does not help, please try our Troubleshoot & Resolve Tool. This will provide personalized troubleshooting tailored to your device. Select your make and model > Email, followed by your issue.
 
Please let us know if this issue continues, and what error you are receiving. Thank you and have a great day!
 
Jonathan, AT&T Community Specialist
 
 
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