Dumbest Retail AT&T Store EVER (PBG) Florida
Went in there April 1st (ironic), to purchase a Type C usb for my Nokia Lumia 950, only for two of their staffers to not even know what one was. Both questioned me WHERE I got my phone. I told them both (yes that's twice) that I bought it at the store I was now standing in, not much more than 6 months ago. They said they didn't have this Type C, asking me if it was a rapid charger? Really? My 13 year old explained to them what it was, though I don't think they understood.
After questioning me about that, and doubting that my phone didn't come with a non-universal charger, I was told that, 'this is why we don't carry that phone anymore.' The fool that said this was standing in front of a approx. 4' x 6' poster of the Lumia 950, and the entire display rack of Windows Phones. I told him to turn around. How sad is THAT?
One guy took off to the back room, another called for additional support. It was really pathetic. We are talking about a standard Type C to A usb cord. But it gets better. When the guy from the back room returned, he was pretty much dumbfounded that I was correct, exclaiming that he thought he was going to 'prove me' wrong! However, he found out that all my phone had included at the time of purchase was the car charger, and that yes, I still needed a usb, so I could charge it when I was mobile.
Gets even better. So then the fool tells me that Windows is in violation of the GOVERNMENT! That all chargers should be universal and that there should be a lawsuit! What if I was in a safe room and only had an apple charger? Oh my! Okay, so no cord?
My 7th grade son and I hopped in the car and drove ACROSS the STREET to Best Buy and plucked our Type C cord off the shelf from the front of the store. Why we didn't go there first was our mistake. Why the guys at AT&T at the Gardens Mall didn't know they even were still selling the Lumia 950 phone, let alone what charger it takes is just so so pathetic. We almost went back to the mall to show it to them, but figured it might be too over their head.
So done with that store. Won't buy another thing there, at least not from the dunderheads that worked there last night.