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New Member

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9 Messages

Wed, Aug 18, 2021 7:42 PM

Does AT&T provide Nano sim cards

I need a Nano sim card for a pole-mounted outdoor 4G wifi antenna that I want to buy, to have wifi out at my ranch where the cell signal is way too slow with a cell phone

New Member

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9 Messages

1年前

Standard & Micro cards will not fit in the slot, MUST be "Nano" form factor.

ATTHelp

Community Support

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196K Messages

1年前

There are a couple of ways to obtain a Nano SIM card, @grandpaul!

 

You can place an order online or visit your nearest AT&T Store to purchase one. 

 

We hope this info helps!

 

Lar, AT&T Community Specialist

New Member

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9 Messages

1年前

I got transferred to 3 humans, (then posted my query on this forum), then another human, a robot, then 2 more humans, repeated ALL of my situational details, account number, phone number, passwords, etc. to FINALLY get that very simple answer. Took well over an hour (not including this forum)

YEEF! UNACCEPTABLE.

Every person I spoke to, assured me that the NEXT person was in the right department, and knew the correct answer. Amazing how much these people apparently do NOT know about the company and department they work for, not the products and service they are supposed to represent.

And to think, I dropped two reasonably decent accounts with T-Mobile/Sprint & Spectrum cable only to now learn any future tech support I may require, MIGHT result in nearly endless frustration...

New Member

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9 Messages

1年前

"I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions."

Tell me something I DON'T know!

ACE - Sage

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98.7K Messages

1年前

If you want a SIM card do you have to purchase a plan. All of AT&T is current SIM cards are what they refer to as a three-in-one. That means that all three sizes of SIM card are delivered in the same card and you punch out the correct size for your needs.

If you are intending to activate a hotspot type device and purchase a plan you need to do so at an AT&T store so that the SIM card is correctly provisioned.

I have never heard of a Wi-Fi antenna that required a SIM card.   That would be a dedicated hot spot device?

Currently there is a 100 Gig plan sold through prepaid for $55 which is the best deal offered currently.

If you are not buying service is there a T and T, you cannot get a SIM card through AT&T. You need to purchase your sim card through whichever carrier you plan to buy service.

Something tells me you were sent around in circles because you're asking for something that AT&T won't provide (sim but no service)

New Member

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9 Messages

1年前

No, I was CRYSTAL CLEAR.

In the interest of "crystal clarity", please note that I OFTEN use "all CAPS" for EMPHASIS. I am not "yelling", regardless of today's absurdity that has replaced decades (centuries) of typical English usage (such as using all CAPS for emphasis in writing), with modern interpretations to accommodate whimsical personal feelings. 

Here is how it went:

1. We already have a complete AT&T cell phone plan with 4 phones.

2. We already have an AT&T TV & Internet plan for our home, with wifi all over the house, clicker boxes, etc.

3. I own a small ranch way out in the country where we BARELY get one bar of service, and it is too weak to use iphone wifi hotspot to access the internet on my laptop. Also, cell phone hardly ever works inside the metal building. FORGET about any type of video or facetime.

4. I am purchasing a pole-mounted outdoor WiFi router/antenna (KuWFi 300mbps 4G LTE CPE) that is GUARANTEED to work with ALL major U.S. cell carriers, including AT&T. It was recommended by a friend who set up a similar one for his parents, and it works PERFECTLY, as advertised. The omnidirectional antenna includes it's own POE injector to power it, and it can be used for normal WiFi hotspot and/or hard-wired direct to a computer via cable, and/or hard-wired to a typical whole-house WiFi router/hub.

5. I require a Nano form factor sim card for the antenna, and basic MONTHLY CELL SERVICE, added to my EXISTING plan, that will allow WiFi hotspot usage for cell service and nominal video streaming. Basically, just ADDING another line.

6. This is similar to MANY other modern conveniences such as alarm systems, that use a common carrier sim card for remote service.

I RE-TYPED ALL OF THE ABOVE, MULTIPLE TIMES, for the on-line agents (there were three of those), and repeated it all at least 5 times for the telephone agents.

WHERE did I leave out ANYTHING that caused one or all of them to not understand EXACTLY what I needed?

(edited)

New Member

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9 Messages

1年前

By the way, my friend's parents pay $15 for a cheap pre-paid sim plan. AT&T is quoting me $60 or $75 depending on the plan I choose.

sandblaster

ACE - Expert

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58.8K Messages

1年前

AT&T is quoting me $60 or $75 depending on the plan I choose.

That is probably because you can’t add a hotspot device to your phone plan, hence they are quoting you a separate plan for your device. Adding that device to your current account will result in you paying for two plans. It is much cheaper to go with prepaid for that device. 

ACE - Sage

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98.7K Messages

1年前

As I thought and already mentioned, this would come under the heading of a dedicated hotspot device. The cheapest plan AT&T offers is the $55 100 Gig plan which is good for 30 days. If that's not going to be sufficient then you need to hunt for a different service provider. 

If you don't mind my asking,  have you looked into just installing a cellular booster? A cellular booster requires electricity, but there is no cellular plan it is simply an indoor & outdoor antenna setup.   It would resolve both weak signal and metal roof problem. 

     A cellular booster amplifies existing poor signal so that it is usable. I own a Wilson booster for my car. But there are similar boosters that have a better range that are sold for RVs or homes.  

    Boosters amplify existing and common frequencies for all carriers.

    A good cellular booster with a 50 dbm gain would eliminate the need for signing up for a regular plan from any carrier with a monthly service fee.   Your cell phones would function, the elite plan gives you 40 GB of hotspot for connecting a secondary device like a laptop but it has no limit on the amount of data that you can use on the phone itself. You still have the option of purchasing a hotspot with a hundred gigs I've data for $55 if or when you need it. 

    You might want to look at the weboost website. 

GLIMMERMAN76

ACE - Expert

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23.4K Messages

1年前

Is this device even supported after 3G shutdown.  The list of hotspots is limited..

https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf

New Member

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9 Messages

1年前

It is a 4G device.

GLIMMERMAN76

ACE - Expert

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23.4K Messages

1年前

Again is it on the LIST?  It may not even be able to be activated now as they are only activating devices on that list.

New Member

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9 Messages

1年前

It is DEFINITELY a non-issue now. I am going to open this particular account up to all the mobile players. Lowest monthly price for same service WINS.

ATTHelp

Community Support

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196K Messages

1年前

Thanks for your response @grandpaul and were glad to hear that you were able to find a resolution for your concerns about the WIFI antenna your needing to install.

 

We'd be glad to help in the future, if you have any other inquiries or concerns and we appreciate your patience with us.

 

Thanks for reaching out to the Community!

 

Lynn, AT&T Community Specialist

ACE - Sage

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98.7K Messages

1年前

@GLIMMERMAN76  looking at the specs on several by that manufacturer, it's LTE bands are 2,4,5,17, if it's the US/NA version.    Not going to cut it. 

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