Troubleshoot your device issues
olivialhardwick's profile



2 Messages

Tuesday, April 28th, 2015 9:54 PM

Do it yourself sim card swap

Ok i was wondering if there was anyway you could switch a previous account to another Sim card without going into the store. I dropped my phone in the lake and wasn't able to recover anything so i bought another phone and it came with a Sim card to activate but i need my old number because i use my phone for work. If i have to go in to a store i will.. i just haven't had very good experiences with the stores around me so i would rather not have to deal with that. I would even be willing to do it over the phone with the store..I have all of my previous account iformation. If anyone has any suggestions let me know or if you need more information about my problem feel free to ask. Thank you!

ACE - Sage


117K Messages

9 years ago

Yes, you can switch yourself. Google the phone to see how to remove the SIM card. Do not touch the metal portion of the card.
If the card is not the right side, you can get a free card at an AT&T store.
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.