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15.2K Messages

Tue, May 24, 2016 7:09 PM

Device Software Update: Amazon Fire Phone (SD4930UR)

AmazonFirePhone.PNG

 

Hello Everyone!

 

Summary Description:

 

  • On May 23, 2016, Amazon released a software update for the Amazon Fire Phone (SD4930UR). This update will be published via Amazon’s Over-the-Air (OTA) platform via Wi-Fi. The software update is planned to be available for all Fire Phone customers by May 30, 2016.

 

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Community Support

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15.2K Messages

6 y ago

Software Update Includes:

 

  • Device security enhancements

Software Download/Update Instructions:

 

  • Amazon is staging the software to users in phases. Some customers received the update starting on May 23, 2016, with all customers expected to be able to receive the update by May 30, 2016.
  • Customers attempting to update their device between May 23 and May 30 will see the update if Amazon has made it available for their handset.
  • If Amazon has not yet added a customer’s device to the pool of upgradeable devices, the customer will see a message that “your software is up to date” when they see launch version of software (version 4.6.6).

 

User Initiated Software Update:

 

  • Press Home button
  • Tap Settings
  • Tap Device
  • Tap Install system updates
  • Tap Check Now
  • Tap Download
  • Tap Install Now

 

Amazon Initiated Software Update:

 

  • Tap the message on the device that states “A system update is ready to be installed”


If the customer ignores this message, after 60 seconds, the installation will automatically occur.

 

  • Tap Install Now

If customer selects Later 3 times, after 4 hours, the following message will appear: “System Update Available. Your phone is ready to install a system update and will need to restart. You will not be able to make phone calls, including emergency calls, during installation.”


If the customer ignores this message, after 60 seconds, the installation will automatically occur.


New Software Specifications:

 

  • SW Version: Fire OS 4.6.6.1
  • Baseband Version: PB_02_06_12
  • Kernel Version: Linux version 3.4.0
  • Build #: 466001420
  • File Size: 35.86 MB

Contributor

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2 Messages

6 y ago

I just got the Update message on my Fire phone and was excited! I thought "Yes! Finally Fire OS 5 for my Fire phone!"   Nope. 4.6.6 to 4.6.6.1.   Really?!

 

Come on Amazon! I know that the phone was deemed a "failure", but I not only bought one, I LIKE IT!  (I had a iPhone for years)  You REALLY need to support this phone.  I am on the fence about buying an Amazon Echo. BUT...why should I? If it doesn't sell well, will you abandon it too?

Please hear me...the Fire Phone is NOT a bad phone.  Please support it and you will have retained my business.  I am an Amazon junkie.  I have a Fire HD tablet, I have been a Prime member for a long time now, I subscribe to Amazon Instant Video, and ANYTHING I buy on the internet, I always buy through Amazon! (including Christmas shopping)   I purchase music from Amazon Music as well.  Supporting the Fire phone is a huge deal to me.  I don't want to go back to "fruit".

 

You made the business decision to build it, now please support it!

 

Contributor

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2 Messages

6 y ago

BTW, I know this is the AT&T forum, just couldn't help myself.  Sorry.

 

ACE - Sage

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91.9K Messages

6 y ago

@vzy0wm1

 

I am an Amazon junkie also, but my sister is the one with all the Amazon electronics.  The has several kindles, the Echo and Fire TV. 

The phone was new and unproven, so we passed it over.  I hope they continue to support it for you.

 

 

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