Troubleshoot your device issues
GarvinCoEm's profile

Contributor

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1 Message

Wednesday, April 10th, 2019 8:36 PM

"Data connection Disconnected"

New hotspot out of the box initial powerup and "setup"

error code? "Data Connection Disconnected" Your data connection is disconnected.  Check Settings>Broadband for options

????? okay so how do I get to settings and what do I do once I am there?

Community Support

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231.2K Messages

5 years ago

Hi, @GarvinCoEm,

 

We'd love to help you with this. Could you let us know what type of mobile hotspot you're using?

 

Have a great week!

 

James, AT&T Community Specialist

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