Troubleshoot your device issues
GarvinCoEm's profile



1 Message

Wednesday, April 10th, 2019 8:36 PM

"Data connection Disconnected"

New hotspot out of the box initial powerup and "setup"

error code? "Data Connection Disconnected" Your data connection is disconnected.  Check Settings>Broadband for options

????? okay so how do I get to settings and what do I do once I am there?

Community Support


231.2K Messages

5 years ago

Hi, @GarvinCoEm,


We'd love to help you with this. Could you let us know what type of mobile hotspot you're using?


Have a great week!


James, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.