Contacts not working on AT&T Alcatel Smartflip 4052R
I bought an AT&T Alcatel Smartflip 4052R to replace my 3G phone due to the coming upgrade. My wife and I had AT&T GoPhones, now called Prepaid. The tech at the AT&T store mistakenly migrated my wife's phone number to my new phone. AT&T tech support said that the only way to fix the error was to replace the SIM card and do it over. I had added my contacts , saving to the SIM, prior to discovering AT&T's error. Now my phone won't let me add my contacts. Opening the contacts app causes it to search for the contacts endlessly. I performed a factory reset without resolving the problem.