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Connection problems
I can text an ATT phone but am unable to call them. It goes straight to voice msg.
New Member
•
1 Message
I can text an ATT phone but am unable to call them. It goes straight to voice msg.
ATTHelp
Community Support
•
231.2K Messages
4 years ago
We've got you covered, @CatB45!
One of the primary reasons you're unable to reach that specific contact via phone call is that it's likely they're phone is in Do Not Disturb or Airplane mode. Either feature will need to be disabled in their device's Settings.
We hope this info helps.
Lar, AT&T Community Specialist
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