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mgoblue1984's profile

Contributor

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11 Messages

Fri, Jan 14, 2022 9:55 PM

Connect an IWFA-40 TO DPH-154 microcell

I just received an IWFA-40 to replace an ATT WF-720 which worked perfectly. I live in an area with no ATT cell service, so I must use the WF-720. How do I get the IWFA-40 to recognize the signal the DPH-154 cell signal?  My iPhone sees the WF-720 signal and connects to it correctly. 

ATTHelp

Community Support

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189.5K Messages

4分前

We are here to help with getting your IWFA-40 connected to your WF-720 device @mgoblue1984.

 

You will need to make sure the device is on your user list. 

 

From a smartphone

  • Send a text to 6235 (MCEL) and type either:
  • Add and then the 10-digit mobile number (for example, Add 1112223333)
  • Remove and then the 10-digit mobile number (for example, Remove 1112223333)
  • Keep in mind, messaging rates may apply.

From a tablet or computer

  1. Go to AT&T MicroCell Online Management.
  2. Select your account type.
  3. Enter your ID and password.
  4. Select the number linked to your MicroCell and choose Continue.
  5. Choose if you want to add or remove a number.
    • To add a number, select Add New AT&T Number. Enter the user's wireless number and name, then select Save.
    • To remove a number, select Delete.
  6. Follow the prompts to save and review your changes.

Please note that Microcells are 3G devices and will no longer work after the 3G Sunset in February. We are now offering the AT&T Cell Booster and AT&T Cell Booster Pro. The booster creates a 4G LTE cell signal for better indoor coverage, more reliable voice calling and texting, and more consistent data speeds.

 

Let us know if this helped!

 

Samantha, AT&T Community Specialist

Contributor

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11 Messages

4分前

Great information; now, how to buy either of these devices? Cellbooster Pro doesn’t appear in search, and Cellbooster is out of stock. 

JefferMC

ACE - Expert

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28.4K Messages

4分前

Wait a minute... I'm having a really hard time making sense of this.  The IFWA-40's raison d'etre is to pick up wireless signals to provide Analog Phone and Internet Service, normally where there is not wired Internet service available.


The purpose of a microcell is to use an existing Internet Connection in order to provide Wireless Telephone Service.  

What Internet service is the microcell connecting to in order to provide Wireless service for your IWFA-40, and if that service is there... why do you need the IWFA-40?

Or, if you're trying to do this the other way around... and use the IWFA-40 to provide Internet service so that you can run a Microcell, that just seems wrong, too.

OttoPylot

ACE - Expert

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17.9K Messages

4分前

@mgoblue1984 The MicroCell as it stands today was discontinued by AT&T in 2017 and they do not support the current model that is 3G only and will be phased out of service next month.

AT&T will be offering soon their latest version which is NOT a cellular booster. It will be a femtocell, just like the original version. AT&T is calling it a cellular booster for marketing purposes because most folks will understand what a cellular booster is but not a femtocell. So, you will need a land-based internet connection for the MicroCell to reach the AT&T Mobility servers.

You CANNOT register/activate the DPH-154 as it is a 3G device only. And, the MicroCell Settings page has been down for quite some time. The mobile access hasn't worked for years. It's possible that AT&T has fixed both but the last time I checked, it was down in preparation for the termination of the 3G/4G service. If you have an existing MicroCell that is still in service, AT&T may send you a replacement that should work with your existing MicroCell "account".

Contributor

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11 Messages

4分前

The microcell connects to Ethernet, and then theoretically transmits a cell signal to the IWFA-140 which then connects to my normal phone. for various reasons I want the normal phone. 

The IWFA 140 doesn’t see the current microcell signal. Now att says to replace the microcell with an item that is not available for purchase

OttoPylot

ACE - Expert

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17.9K Messages

4分前

@mgoblue1984 You can not register/activate the DPH-154, as I mentioned above, because it is a 3G device only and AT&T is not allowing any new 3G devices to be registered let alone activated. The MicroCell, new or old, transmits a cellular signal that your phone connects to. It then takes that cellular signal and thru your internet connection reaches the AT&T Mobility Servers. You will just have to wait until the new MicroCell is released to see what the connection requirements and limitations are.

AT&T jumped the gun on the new MicroCell. It is not currently available for new customers. Again, as I mentioned above, they are just starting to notify  current, active users, that they will replace their MicroCells. Others will just have to wait until they are released for sale to the general public.

(edited)

OttoPylot

ACE - Expert

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17.9K Messages

4分前

@mgoblue1984 Following up on the question that @JefferMC asked, what internet service do you have now and how is that setup? The MicroCell is just for phone service thru your internet connection to your phone. 

It would appear that you have a couple of things working against you. One, the IWFA-40 is not compatible with the DPH-154 and two, 3G is dead which means so is the DPH-154. I recently re-connected my DPH-154 to test for someone and even tho I haven't had it setup for quite awhile now (I use WiFi Calling), I did keep my account active, it connected immediately and I am now using the MicroCell for testing purposes, until AT&T shuts the service down.

(edited)

Contributor

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11 Messages

4分前

My DPH 154 is working currently, sending a WiFi signal to my WF 720 which is wired to my V Tech base unit and it’s 4 remote phones. This makes it a pseudo land line, which is not something we want to give up

i understand the impending end of 3G. I am at the mercy of AT&T making a replacement for the 154 available for purchase. If that doesn’t happen before 3G ends, I will lose my land line and AT&T will lose a revenue stream as I won’t be able to activate the new IWFA 40

OttoPylot

ACE - Expert

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17.9K Messages

4分前

@mgoblue1984 To clarify a point, the MicroCell does not transmit a WiFi signal. The ONLY signal it transmits is a 3G signal. The IWFA-40 may not recognize the 3G signal or the MicroCell (DPH-154) might not recognize the hardware protocols for the IWFA-40.

AT&T will offer a replacement for the MicroCell as I mentioned. It will be a 4G/LTE device only initially. Now whether the IWFA-40 will recognize the cellular signal from the new MicroCell or not is unknown. In either case, the DPH-154 will cease to operate altogether in about 6 weeks or so from now so your only option will be to purchase the unit when they become available or, if you have kept your MicroCell up and running AT&T MAY send you a new unit for free.

I am curious though as to how how registered and activated the DPH-154 in the first place without a land-based internet service.

 

Contributor

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11 Messages

4分前

See my earlier posts.  The 154 is connected to Ethernet in my house. My internet comes from a company called TDS. 

thanks for correcting my misunderstanding of how/what the 154 transmits. When I hooked up the new 40, it shows 4 red bars which the manual defines as no cell signal. Makes sense the 40 would not recognize 3G. 

Contributor

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11 Messages

4分前

Also, the 154 has been in operation for 4 1/2 years up to today. 

OttoPylot

ACE - Expert

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17.9K Messages

4分前

@mgoblue1984 When you said it was connected via ethernet I assumed you meant ethernet to the 40, and not a wired internet connection. I would not disconnect your current MicroCell via the MicroCell Settings page (if you can even get to it). If you have an active MicroCell signal now (all bars are a solid green), leave it alone and connected. AT&T may see that you have an active connection and send you a replacement that will hopefully work with the 40 using your existing setup. It's not a guarantee that AT&T is going to replace all currently active MicoCells with free ones but I do know that they have sent out notifications to some users already to expect one in the mail in the coming weeks.

It's unfortunate that you can't use WiFi-C (WiFi Calling) but it sounds like you don't have cell phones that work at home and would prefer to use the "landline" approach. That may become more difficult in the future.

ACE - Sage

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96.4K Messages

4分前

If you are forced to use landline via internet, save a few $$$ and go with one of the VoIP like ooma or magic jack.

TDS looks like fiber, so great option 

Contributor

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11 Messages

4分前

Waiting for #ATTHelp to answer when/how to purchase the cellbooster. Great help from the other commenters to give me a much better understanding of a path forward. 

ATTHelp

Community Support

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189.5K Messages

4分前

Hey there @mgoblue1984, we'd be glad to show you more about purchasing a cell booster.

 

First, you'll need to check the service in your area. Then you'll need to review the following important details:

  1. 4G LTE references connected device compatibility only. AT&T Cell Booster is designed to provide 4G LTE voice and data service on compatible devices. To conserve your mobile broadband data usage, use Wi-Fi if available. LTE is a trademark of ETSI.
  2. The maximum range is 3,000 square feet with Cell Booster and 15,000 square feet with Cell Booster Pro. Actual range may be limited by factors such as building materials, obstructions, and connected device capability.

We hope this information helps!

 

Lynn, AT&T Community Specialist

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