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G

New Member

 • 

1 Message

Thu, Dec 17, 2020 10:57 PM

cell tower not working in Eagle Idaho

we have no cell service in the Eagle , Idaho.  suspected TOWER OUTAGE.

please confirm if this problem has been reported and what the time line for resumption of service is.?

Accepted Solution

Official Solution

sandblaster

ACE - Expert

 • 

59.8K Messages

2年前

This forum is not customer support. Unless ATTHelp happens to respond, no one else here can confirm anything but rest assured ATT closely monitors all towers. If a tower is out, they know about it. If you have WiFi access, you can use the Mark the Spot app to report the outage. You should get a response with details and an expected time to restore.

OttoPylot

ACE - Expert

 • 

18.8K Messages

2年前

This is a public, customer to customer forum, not official AT&T Support so you'll need to contact AT&T directly. I'm assuming you had cellular reception before. Did you report using the Mark the Spot app?

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