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Troubleshoot your device issues
Dakhang's profile

Contributor

 • 

1 Message

Tuesday, November 28th, 2017 1:49 AM

Cant unlock zte mavern pho e

Hi,

I tried to unlock my ATT Zte mavern phone bought at best buy last friday. ATT kept saying the IMEI number and device dont match. Not sure what is going on. The number is on the box (same as the number when look using phone setting).

 

Accepted Solution

Official Solution

ACE - Sage

 • 

118.3K Messages

7 years ago

Prepaid phones ar sold at a discount and must be used on ATT for a minimum of 6 months before they will be unlocked.  

There is no longer an exception 

 

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