Cannot register a third-party cell phone signal booster with AT&T

AT&T's 'cellular booster' is not a booster. It is in MicroCell for LTE.

AT&T's booster / MicroCell requires a wired home internet service in order to function to create a network where there is none. 

If you have indeed purchased a booster, all it requires is electricity in order to amplify cellular signal.  There is no app for a true booster. 

There must be some signal in order to amplify. If you have no signal at all you do need a device connected to home internet like AT&T's device. 

It comes with a label as here. 

https://www.fcc.gov/wireless/bureau-divisions/mobility-division/signal-boosters/consumer-signal-boosters

And the form

http://www.attsignalbooster.com/

We'll be happy to clarify what's going on with this @Mark_8530.

In order to proceed, you'll need to have a cell booster that's compatible with our network. You can order ours online or purchase it at an AT&T store. 

Please let us know if you have any additional questions or concerns. Thank you for reaching out to our AT&T Community.

Darais, AT&T Community Specialist

Hi ATTHelp,

I bought some third party SureCall brand signal booster model Force5 2.0 (P/N SC-PolyO2-72) and was trying to register them at this ATT booster registration website, but I still can’t after more than a month:  https://securec45.securewebsession.com/attsignalbooster.com/

After I filled out the information and submitted, there a little circle keeps spinning around and the process is never finished.  In February of this year, I was able to register some boosters of the same model number.   I think there’s something wrong with the ATT servers.  Can you please inform your IT department to fix this issue?

Thanks,

Hi ATTHelp,

I wrote to you above.  See the attached picture for that little spinning circle.

Clear your cookies and try again. And of course it's always possible that the registration did go through...

I cleared all cookies and still can't registered.  Restarted my computer also, but not helping.

Thanks,

Hi ATTHelp,

Did you read my message about the booster registration problem?  Please find out why I can't register the boosters?

Thanks.