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Contributor

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2 Messages

Mon, May 2, 2016 8:28 PM

Can you set a staic ip address on Lumia 640 XL

I just purchased a lumia 640 xl phone.  I need to set a static ip address to connect to the wi-fi at my work.  I can't seem to find where to put the address.  All other phones I have owned it was not a problem.  You would think a Windows phone would have this option.  Does it?

 

Thanks

Diane

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ATTMobilityCare

Community Support

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15.2K Messages

5 years ago

Hi @dlkell !
 
Thank you for posting your question on the AT&T Community Forums. By default, your work ISP would be the ones who assign and set either a static or dynamic IP address when connecting your Lumia 640 XL to their Wi-Fi, so I would recommend contacting them.
 
If you’re needing an AT&T static IP address for business purposes,  you can contact our business solutions group by going to https://www.wireless.att.com/businesscenter/solutions/connectivity/ip-addressing.jsp and filling out the requested information to get a static IP address.
 
You will be contacted by a business solutions expert as soon as possible.
 
Thank you and I hope this helps!
 
Tony A. AT&T Social Media Manager

AT&T Customer Care

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Contributor

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2 Messages

5 years ago

Thanks for replying.  My work's wi-fi only works with static ip addresses.  I have one available to use but can't find how to put it in the phone.  Can you put a static ip address in the lumia 640xl?  I had a samsung galaxy and I had a static ip in that phone.

 

Thanks

Diane

ODad

Guru

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671 Messages

5 years ago

Hi Dianne, All of my Lumia Devices are on Windows 10 Mobil. I know this feature was added in Windows Phone 8.1. I'll tell you how on Windows 10 Mobile and you see if it applies. I assume that you are able to connect to the WiFi access point/router etc. after you've connected, Go Into your Settings/Network/WiFi On Windows 10 Mobile you select the Network Name and hold your finger and a menu will popup with one option being Edit. You can then set the Static IP On Windows Phone 8.1, I think there will be a Static IP option on that page. I guess I need to push a device back to 8.1 and leave it there to help people with things like this.
ODad
raphaelulz

Former Employee

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258 Messages

5 years ago

Hey Tony, I have a quick question! Is it still only business accounts that can get static IPs for their devices, or can non-business accounts finally get static IPs too?

Visitor

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2 Messages

a year ago

I have change IP address on windows 10. I am following this tutorial https://www.youtube.com/watch?v=qvAqbV0Urh0 . This tutorial Is right for me? please suggest some tips.

Thanks

dmapr

ACE - Expert

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6.3K Messages

Are you talking about Windows 10 Desktop or Windows 10 phone? Because this is a phone forum and your tutorial is for the desktop version.

Also, this thread is three years old…

(edited)

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Visitor

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2 Messages

Windows 10 Desktop

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