Contributor
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2 Messages
Can I track my new phone being sent from claim?
So I put in a claim on my broken phone and they gave me a tracking number. I’ve not yet gotten my replacement phone how do I use my claim number to see where it’s at or if it’s even been sent yet???
Constructive
Employee
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27.9K Messages
3 y ago
tracking or claim? if its a tracking number you track it per the shipping company if its a claim number then you contact assurion and ask them the status, at&t doesnt insure phones its assurion.
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Salz311
Contributor
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2 Messages
3 y ago
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MartyB913
New Member
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2 Messages
7 m ago
You should have received a paper with a 9-digit number, which is also a tracking number
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MartyB913
New Member
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2 Messages
6 m ago
When I had to replace a broken phone, I got a tracking number that had 9 digits. Then I had the option to log in and find the phone's location on the website of the company I worked with. I followed every day and had an insight into the places and times where they received and sent the phone. That's what I did, and I didn't have any problems except that I had to wait a long time. I also used Number tracker pro to track my son's phone, which allowed me to know his location whenever I wanted. For that, I only needed his phone number.
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Brent05
New Member
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1 Message
3 m ago
I have gotten my tracking number and have not received my phone yet how do I track my phone to see where it is at
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