Troubleshoot your device issues
zte971's profile



1 Message

Thursday, June 28th, 2018 3:32 AM

blade spark 971 SD backup

I have a ZTE blade spark that I configured to back up on a mini SD, but after shattering the screen I can not access the saved data on the new phone or pc. i set the mini SD up for internal storage on the 971 because that is the only way i could use it to backup my previous phone.


Community Support


211K Messages

5 years ago

Hello @zte971,

Thank you for reaching out to us on the Community Forums!  I will need more information in order to better assist you.  I will be sending you a private message to your Forum’s Inbox so we may communicate in a secure setting.  Please reply to the private message once you receive it.


Aaron, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.