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Contributor

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2 Messages

Wed, Jul 18, 2018 12:00 AM

Blackberry Key2 data connection issue on att

ATT says I cannot use my data plan with a BlackBerry Key2 because data first has to go through the BlackBerry network. Was working fine before I contacted ATT to register my IMEI. Now I get a message unable to establish a wireless data connection. Any help?

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ATTHelp

Community Support

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134.1K Messages

2 years ago

Hi @KC1234567890,

 

This is quite the interesting situation! We'd be more than glad to look into it.

 

I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.

 

Thank you!

 

Trace, AT&T Community Specialist

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Contributor

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2 Messages

2 years ago

Thank you for helping with a solution. Data is working! Greatly appreciate the assistance from ATTCares representatives.

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